I recently took a mini road trip with a colleague who needed a ride as well as a shoulder to cry on about coworker conflicts.
I can empathize. I have a fair amount of experience with people who can masquerade as well-adjusted adults in every other setting but the office, where they’re likely to pair up the emotional maturity of overtired toddlers with the aggression of lowland gorillas.
I let my colleague talk, without making suggestions, trying to focus on driving while staving off the episode of my own work-related PTSD her stories inspired.